The free 30 minute call. Nothing is paid before it, and there is nothing to prepare for it. It is where we work out whether there is anything here worth doing at all.
Discovery is the paid entry point. How long it takes depends on the size of the business and the number of teams in scope. The length and the price are both agreed with you in writing before the work starts. It ends with a written opportunity map, a baseline, a do not automate list, a training session for your team, and a Rollout proposal, scoped and priced.
If Discovery leads to a Rollout and you proceed within 60 days, we credit the Discovery fee towards the implementation. If you don't proceed, everything produced through Discovery is still yours and there is nothing else to pay.
The Rollout is priced at the end of Discovery, from what is actually there. Scope and price are fixed in writing before any work starts, and priced on the teams, the people and the number of use cases in scope. Payment is 50% on start and 50% on completion, seven day terms.
The Fractional AI Lead is optional and comes after. Scoped around how much ongoing support you actually need, from monthly advisory through to regular days each week. Minimum three months, then month to month with 30 days notice either way, invoiced monthly in advance. Every quarter you get a written read on whether the AI spend is still earning, and that includes what you pay us. If we can't show it is, you can end the engagement there, without the 30 days notice and with nothing further to pay.
The guarantees